Shipping Policy

At Baba Ispak Pharmacy, we are committed to delivering your orders safely, securely, and as quickly as possible. We work with trusted courier partners to ensure your products reach you in excellent condition.

Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

  • Orders are processed after successful payment confirmation.
  • Most orders are processed within 1–2 business days.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festivals, promotional events, or periods of high order volume, processing may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation with tracking details (where available).

Shipping Coverage

We currently ship to most locations across India.

If delivery is unavailable for your location, our customer support team will contact you and assist with the available options.

Estimated Delivery Time

Estimated delivery times may vary depending on your location.

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Areas: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on eligible orders.

Order Tracking

After your order has been shipped, tracking information will be shared via email, SMS, or WhatsApp (where applicable).

You can use the tracking details provided by the courier partner to monitor your shipment.

If you do not receive tracking information within a reasonable time after dispatch, please contact our customer support team.

Delivery Attempts

Our courier partners generally make one or more delivery attempts.

If delivery cannot be completed because the customer is unavailable or provides an incorrect address or phone number, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and email address are correct before placing your order.

Baba Ispak Pharmacy is not responsible for delays or delivery issues resulting from incorrect or incomplete information provided during checkout.

Damaged or Missing Packages

If your package arrives damaged or appears to have been opened before delivery, please:

  1. Take clear photographs of the package.
  2. Contact us within 48 hours of receiving your order.
  3. Include your order number and a description of the issue.

Our team will review your request and work to resolve it as quickly as possible.

Delivery Delays

While we strive to deliver every order on time, delivery may occasionally be delayed due to:

  1. Severe weather conditions
  2. Natural disasters
  3. Public holidays
  4. Transport disruptions
  5. Courier partner delays
  6. Government restrictions
  7. High seasonal demand

We appreciate your patience and understanding in such situations.

International Shipping

At present, Baba Ispak Pharmacy ships only within India.

If we begin offering international shipping in the future, this policy will be updated accordingly.

Need Assistance?

If you have any questions regarding shipping or your order, please contact us.

Baba Ispak Pharmacy

Email: support@babaispakpharmacy.com

Phone: +91 77269 76106

Our customer support team will be happy to assist you during business hours.

Policy Updates

Baba Ispak Pharmacy reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon publication.

Thank you for shopping with Baba Ispak Pharmacy. We appreciate your trust and are committed to providing a reliable and convenient shopping experience.